Support

Write to hello@rizzr.ai and a person will read it. A few things come up often enough to answer here.

Rizzr says it cannot see me

It needs camera permission. If you refused once, the app offers a way back in; if you refused permanently, turn it on in your device settings under Rizzr, then reopen the app.

It can see me but not hear me

That is the microphone permission, granted separately. Rizzr keeps working without it — it just cannot be talked to, so use the written conversation instead.

Sign-in does not work

Rizzr signs you in through Apple or Google. If the sheet opens and then fails, check you are signed in to that account on the device itself. Sign in with Apple is not available in every build yet; use Google if the Apple button reports it is unavailable.

Answers are slow

A live answer looks at a picture, which takes a few seconds. On a weak connection it takes longer. If it fails, the conversation stays where it was — just ask again.

I want my data gone

See Account Deletion. You can do it yourself from inside the app.

Something else

hello@rizzr.ai. Tell us the device and roughly when it happened — it makes finding the fault much faster.